Strengthening the sales resilience using our dynamic training programmes for an emerging IT firm

Transformed Sales Teams with Affordable, Ongoing Training

A newly formed IT firm contacted us to train a small team group on selling skills and behavioural attributes. The objective of the training was to equip the firm's sales and support staff with the required knowledge and skill set on customer interaction and sales closure.

The firm struggled with funds and needed help to hire a dedicated trainer for regular training.

We have taken the assignment as a challenge to build a strong and resilient sales and support force with regular training inputs at affordable fees.

The contract was signed for 3 months, with conditions to renew based on employee performance. We have developed content and delivered regular weekly training via face-to-face and video conferencing platforms.

We managed to maintain knowledge retention through daily knowledge bites and weekly assessments.

The repetitive training inputs resulted in 123% sales productivity on sales persons and 9.5/10 customer satisfaction levels. Now our contract is renewed for another year to explore the path of future development of the IT firm.