NLP training creates a culture of care by improving patient interactions at a hospital that nurtures empathy & productivity

NLP Training Helped Hospital Staff Connect Better with Patients

A reputed hospital contacted us to train its customer-facing employees and key leadership staff on the Neurolinguistic Programming Basic Practitioner Course.

Training customer-facing staff was to make them more empathetic towards patients and their relatives.

The objective of the leadership team is to equip them with psycho tools to make informed and right decisions in running the efficient operations of the hospital.

We presented our training solution and assured them that probable and measurable results would be achieved with the right implementation of NLP practices.

We delivered four full-day sessions with role-playing and psycho-tools practice. We organised a review to check the results three months after the sessions.

We were delighted with the results: interdepartmental conflicts have significantly gone down, and employee productivity has gone up, which was also visible in the social media ratings given by patients or relatives.